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We’ll save you money on your phone system. Guaranteed.

Send us your current phone bill and we’ll show you exactly how much you’ll save with our hosted VoIP system. Keep your numbers, answer calls on your desk phone, mobile or PC, and link it all to your CRM.

  • Guaranteed savings on your current bill
  • Keep your existing numbers
  • Our own custom-built caller pop-up, free on every extension
Telephone Systems

Everything a modern business phone system should do

Our own softphone pop-up

Custom-built by us, exclusively for our clients, and free with every extension. See who’s calling before you answer, manage your calls from your PC, and see calls coming in across the company.

Desk phones & mobile app

Quality desk handsets, plus a mobile app so everyone can take calls anywhere.

Number porting

We move your existing numbers across. Customers won’t notice a thing.

Call management

Auto-attendant menus, ring groups, call queues, forwarding and out-of-hours rules.

Call recording & voicemail to email

Record calls for training and disputes, and get voicemails straight to your inbox.

CRM integration

Caller details and history from your CRM pop up on screen. Calls logged automatically.

Our own softphone pop-up — built by us, free for our clients

We designed and built this software ourselves, exclusively for our clients — you won’t get it from any other provider. It comes free with every extension. Know who’s calling before you pick up. When a call comes in, their name, number and details pop up on your screen — and you can run your phone from your PC.

  • Caller name, number and address pop up as the phone rings
  • Dial pad, call history and contacts on your PC
  • See your colleagues and the calls coming in across the company
  • Click to dial — click any phone number on a website and your desk phone starts ringing, ready to connect
  • Click to call back, right-click to copy a number
  • Choose where pop-ups appear and how long they stay
iJen-IT’s own custom-built softphone pop-up showing an incoming call

See it in action

Switching is easier than you think

1

Review

We look at your current lines, costs and how calls flow through your business.

2

Design

We plan your call routing, menus, and which devices each person needs.

3

Install

Phones configured and delivered, numbers ported, staff shown the ropes.

4

Support

Changes and support handled by us. One number to call.

Questions

Read more about Telephone Systems

A hosted VoIP system replaces the box on the wall and expensive traditional lines with a phone system that runs over the internet. It’s cheaper to run, easier to change and works from wherever your team is.

Your mobile becomes an office extension. Plug a headset into your PC and take calls from your desk. Work from home and customers can’t tell the difference. Add or remove users in minutes as your business changes — no engineers, no new cabling.

Phones that talk to your software

This is where we’re different from a typical phone company. Because we’re also programmers, we can connect your phone system to the software you already use. Incoming call? The customer’s record pops up on screen before you answer, and every call is logged against the right client automatically.

Built-in resilience

If your office loses power or internet, calls can be rerouted instantly to mobiles or another site, so customers still get through.

How can you guarantee we’ll save money?

Send us a recent phone bill. We’ll compare it line by line and show you the saving in writing before you commit.

If we switch to your phone service, can we keep our numbers?

Yes. We move your existing numbers across for you, so nothing changes for your customers.

What internet connection do I need?

A reliable business broadband connection is all you need. We’ll check yours as part of the review.

Can it connect to our CRM?

Very likely. We’ve built integrations that pop up caller details and log calls automatically — ask us about your software.

What happens if the internet goes down?

Calls can be automatically diverted to mobiles or another location, so you never miss a customer.

What is the softphone pop-up?

Software we’ve built ourselves, exclusively for our clients, and free with every extension. When a call comes in, it pops up with the caller’s details, and you can answer, transfer and manage calls from your screen — and see what calls are coming in across the company.

Is there a minimum number of users?

No — we look after systems from one user upwards.

Other services

Microsoft Partner logo
Microsoft PartnerLooking after North West businesses for 15+ years
  • We prevent problems, not firefight them
  • Free migration to iJen-IT
  • No call-out charges
  • 24/7 emergency support
  • Local, friendly support

Let's make your IT one less thing to worry about

Book a free, no-obligation IT review. We'll look at your systems, phones and costs and tell you honestly what's worth changing.